Last updated: August 18, 2026
AI Personal Stylist sells a single digital product: an AI-generated style report and preview images, delivered instantly in your browser after payment. Because the product is digital and generated on demand, refunds are handled as follows.
Your report has four parts: the written style analysis, and three preview images (hairstyle, personal color palette, and outfits). If any one of these four parts fails to generate — for example, due to a technical error or an AI provider outage — your payment is automatically and fully refunded, typically within the same session, even if the other parts succeeded. You will see a message on screen confirming the refund; no request or contact is required on your part. This is an all-or-nothing policy: you either receive your complete report, or your money back.
Once your style report is successfully generated and displayed to you, it is considered delivered. Because the report is instant, personalized digital content that cannot be "returned," purchases for reports that were successfully delivered are non-refundable, except where required by applicable law. Nothing in this policy excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot lawfully be excluded under the mandatory consumer protection law of your country or state of residence, including, where applicable, the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) — for example, if the report was not provided with acceptable care and skill, or does not match its description, you may still be entitled to a remedy.
Consumers in the European Union and United Kingdom normally have a 14-day right to withdraw from an online purchase. Because your report is digital content delivered within minutes, this right does not apply once your report has been fully delivered: before payment, you expressly consent to immediate delivery and acknowledge the loss of this withdrawal right, consistent with our Terms of Service. If your report was not delivered (see Section 1), the withdrawal right is moot because you are automatically refunded in full regardless.
We do not deliver partial reports. If any of the four parts listed in Section 1 fails, you are automatically refunded in full rather than being given the parts that did succeed. If you paid and did not receive a complete report or a refund confirmation, contact us at support@aipersonalstylist.online with your order details and we will resolve it.
We send your report to exactly the email address you enter before payment. Your report is also generated and shown to you directly in the browser, so a mistyped, misspelled, or otherwise incorrect email address does not count as a failed delivery and is not eligible for a refund — you still received the report itself. Double-check your email address before paying.
If you believe you were charged in error, were charged more than once for the same report, or have any other billing issue not covered above, email support@aipersonalstylist.online with your order details. We aim to respond within a few business days.
Payments are processed by Polar Software, Inc. ("Polar"), who acts as the Merchant of Record for all purchases. Your payment receipt and billing records come from Polar, and any refunds are issued back to your original payment method through Polar. If you have a billing dispute, please contact us first — reaching out before filing a chargeback with your bank or card issuer lets us resolve the issue faster.